Inicio HR have the following Best Practice Courses...
Best Practice
What's Included?
Course Length
Customer Service Training (Teams purpose, building a collective mission statement, culture and behaviours, service mindsets, effective communication through customer service, communication do’s and don’ts, avoiding service failures, effective communication via phone and email, speed reading personality types and predicting future behaviours, handling challenging service users)
1 day (10-4.30pm) Training Session in Person
Best Practice
What's Included?
Course Length
Driving Sales (Starving the doubt, dominating to win, building an obsessive team, obsessing with sales, handling rebuttal)
1 day (10-4.30pm) Training Session in Person