Hospitality

Running a hospitality business means managing fast-paced operations, irregular schedules, and a diverse team—all while delivering exceptional guest experiences. HR issues can quickly disrupt your workflow, impact service quality, and increase legal risk.

At Inicio HR, we provide tailored HR support for hospitality businesses of all sizes—from restaurants and bars to hotels and event venues. Our team understands the unique challenges of the sector and offers practical, legally-sound solutions that help you stay compliant and focused on what matters most—your customers.

Our Services Include:

• 24/7 HR & Employment Law Support
  Expert advice whenever you need it, from routine queries to urgent employee matters.
• Contracts, Handbooks & Policy Compliance
  Legally compliant documentation tailored to the dynamics of hospitality work.
• Disciplinary, Grievance & Dispute Resolution
  Hands-on support for investigations, conflict resolution, and fair outcomes.
• Managing Irregular & Flexible Working Hours
  Guidance on rota management, holiday pay, zero-hour contracts, and shift planning.
• Time-Saving HR Software
  Streamline team management, track absences, and access documentation in one secure place.

Whether you’re dealing with high team turnover, complex rotas, or employee disputes, Inicio HR helps you stay on top of HR—so you can focus on delivering excellent service.

Running a hospitality business comes with unique and constant challenges: high employee turnover, complex shift patterns, demanding customer expectations, and strict employment laws. At Inicio HR, we specialise in helping hotels, restaurants, bars, and event venues thrive by taking the HR burden off your shoulders—so you can focus on service and growth.

What You Get with Inicio HR

Dedicated HR Advisor
Your own expert consultant who understands your business and provides consistent, tailored support.

Bespoke Contracts & Policies
Legally compliant, industry-specific documentation that reflects how your business operates—no templates, just tailored solutions.

24/7 Employment Law Advice
Access real-time guidance from experienced HR professionals whenever you need it, day or night.

Tribunal Support & Insurance
We reduce your legal risk. Follow our advice and you’re protected—our tribunal insurance covers awards and settlements.

HR Software to Simplify Workforce Management
From tracking time off to storing contracts and managing rotas, our intuitive platform saves hours of admin.

Specialist Services for Hospitality Businesses

Mergers & Acquisitions

• End-to-end TUPE management
• Contract harmonisation across multiple locations
• Cultural integration planning
• Internal & external PR support

Business Start-Up & Expansion Support

• Organisational design and structure planning
• Recruitment and retention strategies
• Succession planning for long-term growth
• Early-stage compliance setup

Restructure & Redundancy Management

• Workforce planning and change management
• Support with sensitive employee communications
• Redundancy processes handled with care and legal compliance
• Post-restructure employee engagement strategies

HR Strategy & Organisational Design

• Full HR audits and planning
• Performance frameworks and KPIs
• Leadership and management development
• Systems and process integration

Why Hospitality Clients Choose Inicio HR

• We understand hospitality—from split shifts and seasonal teaming to tronc systems and food safety training.
• You get one point of contact who knows your business inside and out.
• No one-size-fits-all templates—everything we deliver is aligned to your culture and commercial goals.
• We can support every stage of your business—from launch and hiring to restructuring and mergers.